Important Booking Message

• This socially distanced event will run in accordance with the latest government guidance. We will be in touch nearer the event to let you know further details, and to assign you your socially distanced seating.
• Please note that under Tier 2 restrictions we can only accept bookings from household/strict bubble groups, do please get in touch if you have any questions.
• To ensure you are allocated a seat with your group and to avoid disappointment please book all tickets for your group in one booking. Groups can be booked to a maximum of six people.
• There will be a bar service, with orders taken at pod.
• We ask that you chose the e-ticket option which will act as confirmation of your initial order.
• We have distanced seating clusters. You can only sit in the same seating cluster as someone from your own booking or bubble. We ask you to not swap seats when you arrive so we can maintain a safe distance between you and other groups.
• Please scan in to the NHS track and trace App upon arrival.
• Please use hand sanitiser provided, units are positioned around the building.
• Our venues are cleaned between each screening or performance.
• Throughout Exeter Phoenix, including the café bar terrace, everyone will need to observe the guidance on groups, not mixing or joining with other groups at any time.
• Wearing a face covering is a condition of entry. We are mindful that some people are exempt from wearing a face covering but you may be asked if that is the case. Of course, you can remove it if you're eating or drinking.
• To enable social distancing, you may be asked to keep moving if you stop to wait or gather along the routes and communal areas.
• We have unisex toilets, including accessible toilets, in the Digital Suit on the ground floor next to Studio 74 and on the first floor. We’ll be there to direct you.  
• We advise that you book a table if you wish to have a drink or a bite to eat in our Cafe Bar as tables are limited, 01392 667062